Customer Service Warehouse Coordinator

The Customer Service Warehouse Coordinator is responsible for daily shipping and receiving duties with a strong focus on customer service. Customer service, communication, problem solving, and accuracy are key to succeeding in this role.

The Customer Service Warehouse Coordinator will be located in Saskatoon, SK, and will report to the Regional Manager.

Key Responsibilities

• Practice safe work habits and report unsafe conditions to the Regional Manager.
• Maintain the integrity of the safety program, policies, and procedures in the assigned work areas.
• Provide excellent customer service to truck drivers, vendors, and internal staff.
• Verify quantities, weights and conditions of all goods being shipped and received.
• Obtain freight rates for internal/external customers upon request.
• Make shipping arrangements with freight carriers for all sales orders not being picked up by customer.
• Notify Customer Service/Sales when product(s) is ready for customer pick-up.
• Unload, receive and process paperwork for incoming shipments from suppliers and internal transfers.
• Document all goods returned (RMA) from customers.
• Select &/or schedule carrier(s) for outgoing shipments and capture freight against sales orders in Shipping App.
• Negotiate rates and special freight quotes with carrier(s) as required.
• Review and process shipping & receiving documentation for Procurement and Accounting (via Microsoft Lists or printed Shipping Recap).
• Responsible for organization and layout of the warehouse and outside storage areas as well as the proper use and maintenance of equipment used in the warehouse.
• Responsible for the overall cleanliness of the warehouse and outside areas.
• Conduct periodic cycle counts of inventory.
• Participate in projects as assigned by the Regional Manager.
• Provide input on or make recommendations for improvements to warehouse operation.

Required Skills & Knowledge:

• Intermediate Microsoft Word, Excel, and Outlook skills.
• Experience in freight and facility management.
• Valid Forklift Certification.
• Valid First Aid Certificate.

Education & Experience:

• Three (3) years of previous warehousing experience related to freight carriers, shipping, receiving and customer service.
• Completion of Grade 12, a combination of education and experience will be considered.

What does Layfield have to offer?

Layfield is committed to investing in people and creating a dynamic, rewarding employment experience. Layfield offers a competitive wage and benefits package, including:

• Comprehensive Benefits Package (including medical, dental, vision, disability insurance, life insurance etc.);
• RRSP Contribution Matching Program;
• Vacation Benefits;
• You will also have the opportunity to enjoy a number of company events including BBQs, Golf Tournaments, Sporting Events and more!

How to Apply:

If you are interested in this opportunity, please submit your cover letter and resume through the ‘Apply Now’ button.

We thank all applicants for their interest however, only candidates selected for an interview will be contacted. No agencies, please.